Reference

Terms That Govern Your Account on pisa4d

These terms set out the rules between you and pisa4d when you open an account, make deposits via DANA, OVO, or GoPay, and use any part of the lobby. Access depends on local law and is available only where permitted in your region.

Account Eligibility RequiredLocal Law AppliesDANA · OVO · GoPay CoveredWallet Verification NeededSubject to Change With Notice
pisa4d Terms That Govern Your Account on pisa4d
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Practices

Your account data and wallet details stay with us solely for the purpose of running your account, processing your DANA, OVO, or GoPay transactions, and verifying withdrawals. We do not share your payment details with third parties outside of what is needed to process those transactions. You can request a summary of what we hold, ask for corrections, or close your account by contacting support — requests are handled through the account dashboard or via email.

Wallet Data

Your linked e-wallet number — DANA, OVO, or GoPay — is stored encrypted and used only to match deposits and withdrawals to your account. It is never exposed to other users.

Account Security

We use session-based authentication with OTP verification on login from a new device. If you suspect unauthorised access, lock your account immediately from the security settings tab.

Data Retention

Account and transaction records are retained as long as your account is active and for a standard period after closure, in line with applicable rules. You can ask us what we hold at any time.

Change Requests

To update your registered wallet number or personal details, go to Account Settings and submit a verification step. Changes to payment details require a re-verification of the new wallet.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or you need to dispute a transaction tied to your DANA, OVO, or GoPay wallet, our support team can walk you through the relevant clause and what to do next. Have your account ID and the transaction reference ready when you get in touch — it speeds up the review significantly.

Team online

Live Chat

Available through the pisa4d site and mobile browser. Start a session from the account menu — use this for urgent wallet or account queries.

Email Support

Send detailed term-related queries or transaction disputes to our support address listed in your account dashboard under Help.

Account Help Centre

The Help section in your account covers the most common term questions — wallet rules, withdrawal conditions, and account suspension steps.

Common Questions About Our Terms

These answers cover what you're most likely to ask when reading through the terms for the first time. If your question isn't here, live chat or the Help Centre in your account has the detail.

Yes, we update the terms when the platform or applicable rules change. We notify you through your registered contact before changes take effect. Continuing to use your account after that counts as acceptance.

A name mismatch between your DANA, OVO, or GoPay account and your registered account details will hold your withdrawal for manual review. Update your details in Account Settings to avoid delays.

Yes. Contact support via email or live chat with your account ID and we'll tell you what personal and transaction data we hold. Data requests are handled in line with applicable local rules.

It means certain games, betting categories, or features may not be available in all regions. Whether you can use the platform at all depends on the laws that apply where you are. We don't override those rules.

You can request account closure through the Help Centre in your account dashboard or by emailing support. Outstanding balances tied to your DANA, OVO, or GoPay wallet are settled before the account is closed.

Reach out via live chat or email with your account ID and the specific transaction or action in question. Our team will review the relevant clause and respond with the outcome and next steps.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.