Reference

How pisa4d Handles Your Personal Data

This Privacy Policy covers what data we collect when you use your account, make deposits via DANA, OVO, or GoPay, or contact our support team.

Account data collected at registrationWallet data: DANA, OVO, GoPayYour right to access or delete dataSupport contact for data requestsIndonesia-region data handling

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What Information We Collect and Why

pisa4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on pisa4d, we collect the details you provide at registration — your name, email address, date of birth, and contact number. When you make a deposit or withdrawal using DANA, OVO, or GoPay, we record the transaction reference and wallet identifier

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to confirm the payment cleared and to match it to your account. We do not store your full e-wallet PIN or password at any point. If you contact our support team, we keep a record of that conversation to resolve any follow-up issues. We also collect
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device and session data — browser type, IP address, and session timestamps — to detect unusual login activity and keep your account secure. Cookies track your session state so you stay logged in across page loads without re-entering credentials each time. Data collected through DANA, OVO,
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and GoPay transactions is handled according to the terms of those payment providers as well as our own policy. Access to and availability of our services depends on local law and eligible regions in Indonesia. We do not sell your personal data to third parties for
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marketing purposes.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

Security and transparency sit at the centre of how we manage your data. We apply encryption on data in transit and restrict access to account records to verified internal teams only. Cookies, retention periods, and your deletion rights are all outlined here so nothing is left vague.

Encryption in Transit

All data exchanged between your device and our servers — including DANA, OVO, and GoPay payment confirmations — travels over an encrypted connection to block interception.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your account preferences. You can clear cookies via your browser settings at any time.

Data Retention

Account and transaction records are kept for as long as your account is active and for a period after closure, as required by applicable rules in eligible Indonesia regions.

Your Deletion Right

You can request deletion of your personal data. We will process the request and confirm what has been removed — or explain if any data must be retained by law.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to access the data we hold about you, request a correction, or ask us to delete your account information, our support team handles these requests directly. Reach out through any of the channels below and reference your registered account email so we can locate your records quickly. We aim to respond to data-related requests within a reasonable period, in line with applicable rules for supported Indonesia regions.

Your Questions About Privacy Answered

These are the questions we get most often about how your data is handled, who can access it, and how to act on your rights as an account holder in Indonesia.

We collect your name, email address, date of birth, and contact number at registration. This is the core identity data we need to verify your account and keep it secure.

No. We record transaction references and wallet identifiers to match payments to your account, but we never store your e-wallet PIN, password, or full payment credentials.

Contact our support team via live chat or email with your registered account details. We will retrieve and share a summary of the data tied to your account within a reasonable timeframe.

Yes. Submit a deletion request through live chat, email, or in-account help. We will confirm what has been removed and note any records we are required to keep under applicable rules.

We use session cookies to keep your login active and functional cookies to save account preferences. We do not use cookies to track your activity on other websites outside pisa4d.

We retain records for a period after account closure as required by applicable rules in supported Indonesia regions. Once that period ends, data eligible for deletion is removed from our systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us Accountpisa4d Login

How pisa4d Handles Your Personal Data

Data Handling, Cookies and Account Security

Contact Us About Your Privacy

Your Questions About Privacy Answered

01 What personal data does pisa4d collect when I register?

02 Does pisa4d store my DANA, OVO, or GoPay credentials?

03 How can I see the data pisa4d holds about me?

04 Can I ask pisa4d to delete my account data?

05 Why does pisa4d use cookies and what do they track?

06 How long does pisa4d keep my data after I close my account?

Privacy Policy

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